What is Rather Text?
A texting service for organizations
Rather Text is a website to manage text (SMS) conversations with people. The site acts like an enhanced phone. When people text your number or when you start a conversation with them, it shows up on the site. They're texting the whole time and you and your team are using our website.
People actually read and respond to your messages
There's more features on the web than texting on a phone
Easily share communications across your team
Your personal phone number is out of the equation
See how these benefits apply to different industries here
emails are fine,
calls work sometimes,
most people would rather text
We value simplicity, both in terms of web design and pricing. You pay for the level of messages you need, everything else is the same across plans.
Here to learn?
Here's a selection of our most popular blog articles.
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Would my contacts
A growing preference is for business communications to happen via text messages. Though the preference is there, most businesses do not have support for this.Read
How to get people to respond to your messages
When you send messages to people from your organization, do they respond right away or even at all? If you're struggling with this, there's things you need to change.Read
How many calls and emails have you ignored vs text messages?
Think about your own life and the sheer quantity of stuff that comes your way. It's a necessity to ignore large chunks of it, causing us to miss things we do actually care about.Read
Use a business texting service to keep your personal number private
How do you go about texting on behalf of your organization? The easiest path is to use your own personal phone, but that carries a whole lot of drawbacks.Read
The important thing for you is that you are effectively communicating with people. If you don't mind sharing your personal phone number, have no need to share your messages with your team, and the features within basic texting are all you need, then you can absolutely just text them yourself. Where we provide value is in those spots where basic texting isn't enough.
We do! We can support voice in addition to texting in various ways. One of the common routes is for us to assign another phone number to receive any calls to your Rather Text phone number. People will not see the phone number where the call gets forwarded to, so it stays nice and private.
You'll provide basic phone provider information, such as name, address, and phone number that you'd like us to text-enable for you. This should be a landline and not a mobile phone that already has texting capabilities, otherwise texts for your mobile phone will start to go through Rather Text and not directly to your phone's messages.
Your voice phone calls and all other functionality will stay as it is with your current phone provider - we will only become your provider for sending and receiving SMS text messages from your landline number. Once we verify that your number can be text-enabled, you'll receive an email from our service partner asking you to sign a letter of authorization confirming you're the current owner of the phone account.
You'll receive a phone call from our service partner asking for a code, which we'll provide you. The whole process can be completed in as little as 10 minutes but can take longer depending whether the process is automated or manually completed on your phone provider's end to approve us as your SMS host.
Instead of free trials where you get your new phone number (or bring your own) and account, we give free access to the demo version of our website. There is no payment information required and you'll be able to get a great feel for what our product is.
It's as simple as entering their email address and selecting which user role they should have. Keep in mind if you add additional "Admin" users, they'll have the same level of access as you including the ability to remove users (including you) or change you from an "Admin" to "Standard" role.
The Standard role is able to see all conversations, contacts, and other users within the organization. They are also able to add new conversations and contacts. They cannot add new users or change user roles for the organization. They also cannot edit the organization name.
The Admin role has access to everything the Standard role does along with the ability to add & remove other users, change user roles, change the organization name and will see subscription information (current plan and last 4 digits of current card on file).
Yes! Send a message to one person or as many others as you want. You can group contacts together by tag or hand select who all the recipients are. Just make sure to capture consent from your contacts before sending them messages.
We currently support receiving pictures and videos, but not sending them out just yet. Stay tuned for that!
You will receive emojis sent by your contacts and they'll be displayed as best we can - meaning most will match what was sent by your contact. There aren't established standards for text messaging emojis just yet (there's no ADA-standard for referencing emojis for the visually-impaired, for example) but they can be effective to include in your messages - you can't be sure what you send is what your recipient will receive on their device.
We are a U.S. based company and we support phone numbers in the U.S. and Canada.
As a B2B SaaS company, Rather Text understands the importance of data security for our customers. We use a number of measures to ensure that your data remains secure and confidential. In short, we leverage multiple layers of security throughout our product.
Firstly, our website uses HTTPS, which provides a secure and encrypted connection between your browser and our servers. This ensures that all data transmitted between your computer and our servers is encrypted and cannot be intercepted by third parties.
We also use a secure and scalable cloud-based platform to store and manage your data. This provides a number of security features, including data encryption at rest and in transit, role-based access control, and real-time monitoring and alerts.
In addition, Rather Text takes all necessary precautions to protect your data, such as restricting access to our servers and ensuring that our employees undergo regular security training.
Overall, we take data security very seriously and do everything we can to ensure that your data remains secure and confidential.
We love hearing feedback from our customers and prospects! Email us at email@example.com with your feature requests. We can't guarantee everything will get worked on (or we might already be working on it!) but appreciate your interest regardless.